ABOUT PROTEGE

WHO WE ARE

Protege is an award winning photography company with a mission to reinvent the consumer photography experience. We started with a simple idea - to WOW our customers with service and experience. WOW is such a simple word, but it really encompasses a lot of things. To WOW, you must differentiate yourself, which means doing something a little unconventional and innovative. You must do something that's above and beyond what's expected. And whatever you do must have an emotional impact on the receiver. Protege is not an average company, our service is not average, and we don't want our people to be average. Whether internally with co-workers or externally with our customers and partners, we strive to deliver the WOW factor every single time.

HOW WE ARE DIFFERENT

Protege is fanatical about our customers, and they are pretty excited about us too - over 90% of Protege customers actively refer us to family and friends, and they give us Rave Reviews Online. We are the Bay Area’s highest rated family photography studio on Yelp.

Everything we do at Protege is based on these simple core values:

• Exceptional Customer Service - With a customer focused ethos as our most important and recognized quality, we are delivering happiness to our customers through results.

• Deliver WOW - Our philosophy is to WOW with service and experience. We seek to WOW our customers every time, by going above and beyond what's expected. Breaking the status quo, and deliver results that is both unconventional and innovative.

• Speed and Efficiency - We believe that the speed at which a customer receives a product plays a very important role in the photography process. At Protege, we have put a lot of focus on making sure the customers get the products as quickly as possible. Unlike most other companies, where you have to return to the studio at a later time to decide on your purchase, we make everything available to the customers immediately after their session.

• Studio Spaces with Personalities - A photography session is all about creating a comfortable and engaging environment in which the customers can have fun and recreate moments they want to remember. Each one of our distinctive studio facilities is purpose built to elevate the customer's sensory experience. Our Bay Area studio offers over half an acre of sets and scenes - which includes extensive outdoor garden spaces, our own private park, props, and over 100 sets. The PROTEGE studio have both indoor studio and multiple outdoor scenes that makes it possible to create a wide variety of themes ( without going to a public location ). Please click here for a tour of the Protege studio.

• Transparent Pricing - At Protege, we deliver top value at a very competitive and affordable rate. No fancy pricing or minimum orders. We keep everything simple and transparent.

• Create Fun and Be Adventurous - We value being fun. We want a company to have a unique and memorable personality, and we encourage outside the box thinking. At Protege, we celebrate and embrace our diversity and each person's individuality.

• Passion for Our Work - Passion is contagious. Whether it be a family, baby, newborn, maternity, pet, headshot or a wedding photo session, our team embrace it with passion and love. It is the fuel that drives us and our company forward. We value passion, determination, perseverance, and the sense of urgency.

• Embrace and Drive Change - Let's all learn to not fear change, instead embrace it enthusiastically. Never be too comfortable with the status quo, and always be able to respond quick and adapt to change. Our company is always evolving. Our competitors can copy our images, our style, and the look of our web site, but they cannot copy our people, our culture, or our service.

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